FAQs
We've compiled the most common questions to help you get started with Healthy Pot's healthy, delicious meal subscriptions!
#SUBSCRIPTIONS
What is Healthy Pots about?
The Healthy Pots is your go-to healthy food service for fresh, authentic healthy meals designed for your health goals – nutritious, tasty, and hassle-free!
What are subscriptions about?
Our subscriptions deliver fresh, expert-crafted healthy meals daily to your doorstep, customized to your goals, so you can eat clean without cooking.
What exactly do you provide?
We provide Healthy Meal Subscription . You can choose weekly or monthly plans where you get meals at your doorstep . The meals will be designed as per your health goal by our empanelled nutritionist.
Do you provide diet consultation?
Yes! Free initial consultation with our nutrition experts to create your perfect plan. 👩⚕️
What are the various delivery plans?
We offer flexible plans like 2-week, 4-week, monthly, and custom durations with options for number of meals per day.
What’s the best subscription plan for me?
It depends on your goals! For faster, sustained results, we recommend the 4-week plan.
What are the benefits of subscription?
Convenience, consistent healthy eating, better portion control, expert nutrition guidance, and great taste – all delivered fresh!
How to subscribe for plans?
Visit our website- thehealthypots.com, get your meal, choose your plan, and complete payment – easy!
Can I get subscriptions for only weekdays and specific days?
Yes! Customize your plan for weekdays only or skip specific days as needed.
Can I change the delivery address for a few days?
Absolutely, update temporary address by dropping a WhatsApp message on 9860238891 or Email (feedback@thehealthypots.com)
Is it a general subscription?
Nooo! We have specialized plans . You need to choose your goal and we will bring you–our nutritionist for a customized diet. Then We will cook the meals as prescribed and deliver to you
Do you offer customized diet plans?
Yes! We tailor plans based on your goals – weight loss, muscle gain, diabetes management, or general health. We arrange call with nutritionist and get your diet chart ready
Are the meals tasty as well as healthy?
100%! Our chefs balance nutrition with bold flavors – no bland diets here! 😋
Is there any plan for people with special dietary requirements?
Yes, we cater to every dietary requirement as need by client with tailored menus.
Will I get a refund if I cancel my plan?
Refunds depend on the cancellation policy – contact support for details before the plan starts.
How do I renew my subscription?
Renewal is automatic for ongoing plans, or manually extend via the contact
. I’m confused between the 2-week and 4-week plan?
We suggest the 4-week plan – it helps you get better results and reach your fitness goals more effectively!
How much weight can I lose?
Results vary, but with consistency, many customers lose 3-8 kg in 4 weeks (combined with healthy habits).
I just need a diet plan, not the food – I can cook myself.
Yes! We offer diet chart-only plans through consultation.
I don’t have time to workout – will I still lose weight?
Yes! Our calorie-controlled, nutrient-rich meals promote weight loss even without intense exercise.
#HOW DOES IT WORK?
How can I get access to the meal delivery?
Go to our website- thehealthypots.com
How to book a consultation session?
Book directly in the website – free initial consultation available.
How can I connect with my nutritionist?
Chat on 9860238891 or consult through the website
Can I pause my meals on the website?
Yes, easily pause or skip days via the prior information. No charges.
#ORDERS & DELIVERY
I don’t have a subscription – can I order a trial?
Yes! Order individual meals via Zomato, Swiggy, and other partners.
How soon can my subscription start?
As early as the next day after consultation and payment.
How much will it cost?
Plans start affordably – exact pricing in the app based on your selected meals and duration
Will I need to place my order daily?
No – subscriptions are automated; just customize once.
In which areas do you deliver?
All Across Kolkata
What are the time slots for meal deliveries?
Fresh morning delivery between 8.30am to 10.30pm(double meal option available in select areas)
Do you deliver on weekends?
Yes, depending on your plan – customizable.
Is there a delivery charge?
No extra delivery fee for subscriptions in covered areas.
#PAYMENT
What are the different modes of payment?
Net banking, credit/debit cards, UPI, e-wallets – all secure on website.
Is it safe to pay online?
Yes, 100% secure with encrypted payment gateway.
My payment failed but amount debited?
Contact support with details – we'll resolve and refund if needed.
Got more questions? Send your query or DM us directly on 9860238891.
